Based in Tampa, Florida, Sykes also knows as Sykes Enterprises, Incorporated, is a multinational corporation that provides IT Consulting, IT-Enabled services, Business Process Outsourcing as well as technical support and customer service. It was founded in 1977 and has a revenue of around $1286 million as of 2016. There are around 54,550 employees and the net income is $94 million.
There are not many days off at Sykes. The top 7 tiers of working employees generally get incentives. It is, however, a good place for a fresher to start of their career as they have a bigger learning curve. The ratio between the number of hours a person works and the number of days off is very low. Insurance is also very expensive. The 401k matching is really good. While one-third of the paycheck goes into the monthly payment, a fifth of it goes for the deductible. The coverage of the insurance is also minimal.
At Sykes, there is a range of possible positions you can hold, such as customer service representative and customer service agent that earn $9.79 and $9.52 per hour. There are also positions like the team manager that earns $29,800 per year. The interview process is straight forward, most people apply online to their respective positions. The applicant gets asked questions that are relevant to the position they are applying for and it involves telephone round and face-to-face interviews.
Sykes and Felons
Sykes hires felons. However, it depends on a lot on the type of felony. In states like Idaho, they hire felons. It can be concluded that while Sykes does not have a policy against felony, there are several factors that could work out against the applicant. But it is always better to apply rather than assume.
Find jobs and apply at https://www.sykes.com/careers-opportunities/.